TERMS AND CONDITIONS
By using this Service, you agree and accept these terms and conditions. If you disagree with these terms, you should not use the Service.
1 General
1.1 These Terms and Conditions of Use (the Terms) apply to and govern your use of our services and the Salad Days website at https://www.saladdays.au and the Salad Days mobile application (the App). By using the App or Website, you agree to these Terms.
1.2 In these Terms Salad Days, we, us or our mean Salad Days Salad Bar Pty Ltd, its related bodies corporate.
1.3 We may amend the Terms from time to time. Amendments become effective when we post the updated Terms on the App or on our Website. Your continued access to or use of the App or Website after the Terms are updated constitutes your consent and agreement to be bound by the updated Terms.
1.4 Specific terms relating to our loyalty program and other special offers are set out in appendices at the end of these Terms.
2 Use of the Online Ordering System
2.1 You can order our products via our Website or App and also via our delivery partners. Where you order via our delivery partners or access their websites or mobile applications, we are not responsible for the privacy or other practices of that delivery partner and you do so at your own risk. Please note that you should review the terms of use and privacy policies of our delivery partners as their terms and conditions will apply to any orders made.
2.2 When you place an order to purchase a product via our Website or App, you are making an offer to purchase those products. No order shall be deemed to be accepted until an acknowledgement of order is issued to you. The contract between you and us is only for those products notified in the acknowledgement of order.
2.3 If we are unable to fulfill an order made via our Website or App for any reason (for example, an unexpected restaurant closure) we may automatically cancel your order and refund your payment.
2.4 We may change, suspend or terminate the online ordering system (or any part of it) at any time without prior notice. However, where we can, we will give you notice of any down time or changes.
2.5 Salad Days endeavours to provide your order as you request it including any allergen-free, gluten free vegan or vegetarian products. We cannot guarantee that your order will be 100% free from traces of allergens, gluten, meat and/or dairy which may be unintentionally present due to cross-contamination during restaurant operations.
3 Payment
3.1 Payment for your order will be processed by our payment partner, Windcave. Please refer to Windcave’s Terms of Use here: https://www.windcave.com/terms-and-conditions
3.2 You must only use your own credit or debit card or a credit or debit card that you have been authorised to use specifically for the purchase of the relevant product.
4 User Account
4.1 You can get the most out of our online ordering service by registering an account on the App (User Account). You do not have to create an account to order online, however, you will not be eligible to receive any Points unless you have a User Account.
4.2 When registering for a User Account you must provide correct and accurate information and you must update your contact details if these change. We are not responsible for any loss or damage (including misdirected emails) which may arise from your failure to provide current, accurate and complete registration details or to keep your details up to date. We will handle all Personal Information in accordance with our Privacy Policy https://www.saladdays.au/privacy-policy
4.3 You are responsible for the security of your user name and password for your User Account. We may assume that anyone using your User Account is authorised by you to do so. Unauthorised use of your User Account and password will, under no circumstances, reduce your liability in connection with use of the App or Website, including your obligation to pay for purchases made using your User Account. You must notify us immediately on becoming aware of any unauthorised use of your User Account or of any other security breach in connection with the App or Website.
4.4 You must be aged 13 or over to create a User Account on the App, and to use the App or Website. If you are under the age of 13, you must use the App and Website under the supervision of a responsible adult.
5 Use of the App and Website
5.1 You acknowledge and agree that in accessing the App and the Website, you are doing so solely for your individual, personal and non-commercial use.
5.2 Without limiting any of these Terms, you must not engage in any conduct or activity (including omitting to do something) and must not attempt to:
(a) use the App or Website in any way that is unlawful or is not permitted by these Terms;
(b) use the App or Website in any way that causes, or is likely to cause, any interruption, damage or otherwise impair the App or Website in any way or would negatively affect or otherwise diminish the quality of another user’s experience of the App or Website;
(c) impersonate any person or falsely state or otherwise misrepresent your affiliation with us or any other person or entity;
(d) copy or otherwise reproduce, modify or adopt, or create derivative works based on the whole or any part of the App or Website;
(e) decompile or reverse engineer the App or Website, or take any other action to discover the source code or underlying ideas or algorithm of any components of the App or Website;
(f) distribute viruses, Trojans or spyware, corrupt files, carry out denial of service attacks or use any other similar software or programs that may interrupt the functionality of our App or Website or damage the operation of any computer hardware or software; or
(g) use any software or technologies to scrape or extract information from our App or Website.
5.3 When downloading, registering and logging in via the App, you acknowledge and agree that you must comply with all relevant third party user terms and conditions including social media (e.g. Facebook), App Store and Google Play (as appropriate and as may be amended from time to time).
6 Cancellation of user accounts and access to website and app
6.1 If you do not comply with these Terms including where we suspect you may be fraudulently using the App or Website or someone else is fraudulently using your User Account, we may terminate your User Account and prevent you from accessing the Website and App. Except where it is necessary to ensure the safety and security of our Website and App, we will notify you where we take any of these actions. We may also report any unlawful behaviour to law enforcement.
6.2 If we terminate your User Account and access to the App and Website:
(a) you must stop your use of the App and Website; and
(b) you must delete or remove the App from all devices in your possession.
7 Communications
7.1 We will communicate with you electronically via text message (SMS), in-App messages, push notifications or email about your use of the App and Website, including to provide confirmations of orders placed online. You consent to receive communications from us in this way.
8 Intellectual Property Rights
8.1 No intellectual property rights of any kind in the App or Website are assigned to you and you acknowledge and agree that we own all intellectual property rights (including all trade marks, business names and copyright) in the App and Website. Any rights not expressly granted by these Terms are reserved by us. This includes all right, title and interest in the object code and source code of the App and Website.
8.2 The Website, the App and all related content is subject to copyright and other intellectual property rights. You acknowledge that the trademarks and logos displayed on the Website and the App are the property of Salad Days and you must not use any of the marks without our prior written permission.
8.3 We grant you a limited, non-exclusive, non-sub-licensable, revocable, non-transferrable licence to access and use of the App and Website as set out in these Terms.
9 Warranties
9.1 We provide the App and Website on an “as is” and “as available” basis, and exclude and disclaim to the maximum extent permitted by applicable law, all guarantees, conditions, warranties or terms of any kind, whether express or implied or imposed by any applicable law.
9.2 In particular, and without limiting the above:
(a) while we endeavour to provide a convenient and functional App and Website, we do not guarantee that your requirements will be met, that the App or Website is accurate or complete, or that your use of the App or Website will be uninterrupted, secure or error free or that the App or Website is free of viruses or other harmful components; and
(b) you acknowledge that there may be times when the App or Website may be down or disrupted and that we will not be liable for any interruptions or disruptions in any way.
9.3 Nothing in these Terms excludes, restricts or modifies any guarantee, warranty, term or condition, right or remedy implied or imposed by any applicable law which cannot lawfully be excluded, restricted or modified.
10 Indemnity and Limitation of Liability Indemnity
10.1 You agree to indemnify us, our affiliates and our respective directors, officers, employees and agents against any losses, liabilities, claims and expenses (including legal fees) that arise out of or as a result of:
(a) your unauthorised use or misuse of the App, Website or your User Account; or
(b) your violation of any third party right, including any copyright, property or privacy right.
Limitations of our liability
10.2 To the maximum extent permitted under any applicable laws, in no circumstances are we liable, whether in contract, tort (including negligence or breach of statutory duty) or otherwise, and whatever the cause, to you for any indirect or consequential loss or damage, loss of business, loss of profits, loss of revenue, loss of opportunity, loss of goodwill or anticipatory profits, or business interruption, incurred by you under or in connection with these Terms or its subject matter.
10.3 To the extent permitted by law, you agree that our aggregate liability for any claims under or in connection with these Terms if we are liable for such claims, however they arise and whether in contract, tort (including negligence and breach of statutory duty), shall not exceed the greater of (a) $100 and (b) the amount paid by you for the relevant order.
10.4 Our liability to you is reduced to the extent that your acts or omissions (or those of a third party) contribute to or cause the loss or liability.
11 Other
11.1 These Terms are governed by the laws of New South Wales. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
11.2 The provisions of these Terms which by their nature survive termination or expiry of these Terms will survive termination or expiry of these Terms.
11.3 Any provision of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The remainder of these Terms will remain in full force and effect.
11.4 You may not assign or otherwise transfer your rights under these Terms without the prior express written consent of Salad Days.
APPENDIX A: Loyalty Program
1 General loyalty Program Terms
1.1 Salad Days loyalty program is a program where you can earn points which equate to dollars. Dollars can be redeemed in accordance with these Salad Days Loyalty Terms.
1.2 Where you register for a User Account you agree to these Salad Days Loyalty Terms.
1.3 Only one User Account is permitted per person.
1.4 Unless otherwise required by law, Dollars are non-refundable and cannot be redeemed for cash. No interest or any other earnings on funds on a User Account will accrue, be paid or be credited to you by Salad Days.
1.5 Salad Days reserves the right, at its sole discretion, to refuse the use of your User Account where Salad Days suspects there is unauthorised, suspicious, fraudulent or otherwise unlawful use or activity. Salad Days may also cancel User Accounts where there is unauthorised, suspicious, fraudulent or otherwise unlawful use or activity in which case your User Account will also be cancelled and any Dollars will be forfeited.
1.6 No fees are charged by Salad Days for the issue, registration, activation or use of User Accounts.
1.7 Salad Days will notify of any changes to these Loyalty Terms by posting them to the Website.
2 Earning Points
2.1 To earn Points on your User Account it is your responsibility to present the barcode or card during your transaction in restaurant or ensure you are logged into your User Account via the App when ordering. While Salad Days may make reasonable effort to remind you of this, it is not Salad Days responsibility to do so.
2.2 Points may be earned by ordering in restaurant and scanning your barcode or ordering by either pick up on the Salad Days App or ordering site while logged in to your account.
2.3 While reasonable effort will be made in restaurant so that Points are correctly awarded to your User Account, Salad Days takes no responsibility for errors associated with crediting Points and Dollars onto your User Account.
2.4 Salad Days reserves the right to correct the balance of your Points and Dollars if we believe a clerical or accounting error or any suspicious or fraudulent activity has occurred on your User Account.
3 Rate of Reward
3.1 Dollars are not legal tender and cannot be used by any other means other than for payment for products purchased from Salad Days in restaurant or via the Website or App.
3.2 You will receive 1 (one) Point for every $1 spent in a single transaction (excludes any delivery fees associated with Delivery).
4 Redeeming POINTS FOR Dollars
4.1 For every 100 Points earned you will receive $5 on your User Account.
4.2 Dollars cannot be purchased and can only be earned through accruing and redeeming Points.
4.3 To convert Points to Dollars you must have at least 150 Points on your User Account.
5 USING Dollars
5.1 Every 1 Dollar can be redeemed for $1 towards payment for food or beverage products purchased from Salad Days.
5.2 Dollars can only be redeemed as payment for food or beverage products for online (including App) or in restaurant purchase (subject to product availability).
5.3 Dollars can be used as whole or partial payment for orders depending on the value of Dollars on your User Account.
6 Stolen Salad Days account DETAILS.
6.1 If your User Account username and password are stolen or compromised, you must immediately notify us as at Contact@SaladDays.au
7 PROMOTIONS and Discounts
7.1 You cannot earn Points when purchasing items with a promotion, discount or another offer or when redeeming Dollars. Salad Days may, in its discretion, permit Points to be earned in conjunction with a promotion, discount or another offer. Where Salad Days does so, any Points issued will be calculated based the discounted price paid by you.
7.3 New User Accounts may receive a sign-up offer through the App once they have registered their information. The value of the sign-up offer and the timeframe to claim it may change at GYG’s discretion.
APPENDIX B: other terms and conditions
1 Free product Card
1.1 By using your free product card you agree to these Terms.
1.2 The free product card entitles the bearer to either:
(a) one free standard, uncustomised product as specified on the card (for example, The Monday - Farmers Bowl), or a menu item of equal or lesser value. Please note that where you customise the product to include menu items that typically incur a surcharge, that this additional cost is not covered by your free product card; or
(b) the specific product identified on the free product card.
1.3 Free product cards:
(a) can be redeemed once only in accordance with these Terms and the terms contained on the free product card, and cannot be redeemed for cash, future credit or App Dollars;
(b) are not valid for online purchases;
(c) cannot be used in conjunction with any other discount, promotion or offer; and
(d) do not entitle the holder to a cash alternative.
1.4 Cardholder is liable to pay amounts over the cost of the free product covered by the card as set out in clause 1.2.1 above.